Phoenix Financial Group addresses complaint about the IRS

Phoenix Financial Group addresses complaint about the IRS

One of the biggest complaints about the IRS these days are the hold times when you try to call them. Taxpayers can wait anywhere from 15 minutes to over hour to speak to someone regarding their tax issues. Sometimes they will wait for an hour only to be disconnected and have to start all over again. 

The good news is the IRS has increased its online services. If you owe back taxes on your 1040 Personal Income Tax Return, it may be possible to set up an Installment Agreement on-line. At current thresholds if you owe less than $50,000 and have filed all of your returns, it should be relatively easy to set up an Installment Agreement on-line. The fee for using the on-line service is also substantially less than the fee charged if you set the Installment Agreement up via telephone. 

If you don't want to put personal information on to the internet, you can also fill out Form 433-D and mail it in to the IRS with the terms you want. If the IRS accepts your proposal, they will mail you back an acceptance letter. 

If all else fails, you can file a complaint with the IRS' Taxpayer Advocate. 

If you owe more than $50,000, it might be worth consulting with a tax resolution firm like Phoenix Financial Group. When you owe in excess of $50,000, you are more susceptible to liens and levies. You will also be required to fill out a financial statement form which will determine how much the IRS makes you pay back per month. Phoenix Financial Group can also help you with writing a comprehensive penalty abatement request. Phoenix can also see if you qualify for an Offer in Compromise which is part of their Fresh Start Program. This program could save you thousands if you qualify. 

If you have any questions, help is a phone call away. Call Phoenix Financial Group at: (888) 572-2179. Or send an email to info@pfgtax.com. 

IRS Complaints

Complaints against the IRS?

Are you having a problem with an IRS employee?  You report them to the Treasury Inspector General for Tax Administration or (TIGTA). You can also report them to the Taxpayer Advocate.

Here is a link to some more information about how to file a complaint against an IRS employee?


Do you have a complaint against a tax return preparer? You can file a complaint with the IRS directly us the following link:  IRS Complaint

If your tax preparer has done any of the following, you can report them to the IRS:

• Embezzling your refund.
• Altering your tax return documents.
• Filing a return without your consent.
• Creating or omitting income to generate a larger refund.
• Creating false exemptions or dependents to generate a larger refund.
• Creating false expenses, deductions or credits to generate a larger refund.
• Using an incorrect filing status to generate a larger refund.

You can also mail your complaint to the following address. 

Internal Revenue Service
Attn: Return Preparer Office
401 W. Peachtree Street NW
Mail Stop 421-D
Atlanta, GA 30308

You can use Form 14157 which can be found at IRS.gov. Look in the forms cabinet.