Consumer Complaints

Consumer Complaints about the IRS

The IRS is not an institution that most Americans like. Here are some of the common consumer complaints about the IRS. 

- Consumer Complaint #1: Complexity of Tax Return filing

Why is it so difficult to file your income taxes? The tax code is so complex most people need to hire someone to file their return for them. Fear is a big factor here. People are afraid of the penalties if the fill out the forms correctly or they are afraid they won't get the biggest refund possible. 

- Consumer Complaint #2: Some people don't seem to have to pay taxes

There is a growing belief that neither the rich nor the poor are paying taxes leaving the entire burden to the people in the middle. The rich can take advantage of loopholes and write offs while the poor take advantage of programs like the Earned Income Tax Credit. 

- Consumer Complaint #3: Hold Times

If you find yourself in the unfortunate position of actually having to call the IRS, you can expect to wait on hold for at least 30 minutes usually longer. And then there is no guarantee you will get a solution to your problem. 

- Consumer Complaint #4: Tax Liens 

If you owe the government money, they may file a tax lien. This action can cause all kinds of problems. It will make it much more difficult to get a loan modification or sell property. When the IRS files a lien, levies are not far behind. The Federal Government can levy the money in your bank account and use it to pay down your tax debt. 

- Consumer Complaint #5: Penalties

The IRS assesses large penalties for Failing to File a Return on time or for Failing to Pay tax due on time. These penalties can be severe and some view them as a rip off. However there are ways to get penalties abated.

- Consumer Complaint #6: Scams

There are people out there running scams by impersonating the IRS, asking for money while threatening to take you to jail. The IRS will send letters out before contacting you by telephone. They are not going to threaten to take you to jail either. Another scam is when someone files a fraudulent tax returns under someone else's Social Security Number. It is a form of identity theft. They make sure that a refund is due and then they change the address so the check comes to them. 

There are firms like Phoenix Financial Group that can help you navigate the waters of the IRS. They provide customers solutions to most of the above complaints. They can help you get a return filed. Their tax attorneys and enrolled agents can speak to the IRS on your behalf so that you don't have to spend hours on hold. They can inform you of all of your rights and how to deal with tax liens and penalties.  Phoenix Financial Group can help you find solutions to your tax problems. 

Phoenix Financial Group Enrolled Agents

Phoenix Financial Group Enrolled Agents

Phoenix Financial Group has a team of Enrolled Agents and Tax Attorneys who specialize in representing taxpayers before the IRS.

Enrolled Agents are tax professionals who get their license directly from the Internal Revenue Service.

Per the IRS' web site, "An enrolled agent is a person who has earned the privilege of representing taxpayers before the Internal Revenue Service by either passing a three-part comprehensive IRS test covering individual and business tax returns, or through experience as a former IRS employee. Enrolled agent status is the highest credential the IRS awards".  

The National Association of Enrolled Agents explains, "What does the term “enrolled agent” mean?

“Enrolled” means to be licensed to practice by the federal government, and “Agent” means authorized to appear in the place of the taxpayer at the IRS. Only enrolled agents, attorneys, and CPAs have unlimited rights to represent taxpayers before the IRS. The enrolled agent profession dates back to 1884 when, after questionable claims had been presented for Civil War losses, Congress acted to regulate persons who represented citizens in their dealings with the U.S. Treasury Department."

"Enrolled agents advise, represent, and prepare tax returns for individuals, partnerships, corporations, estates, trusts, and any entities with tax-reporting requirements. Enrolled agents’ expertise in the continually changing field of taxation enables them to effectively represent taxpayers at all administrative levels within the IRS."

NOTE: Our Enrolled Agents do not work for the Federal Government or the IRS. Enrolled Agents represent taxpayers before the IRS. We defend the taxpayer. We advocate on the taxpayer's behalf. We handle communications with the IRS on the taxpayer's behalf. We are NOT agents of the government. Some former IRS employees do become Enrolled Agents and go to work in the private sector. 

Phoenix Financial Group's Enrolled Agents and Tax Attorneys have helped thousands of businesses get back on their feet. Our top priority is protecting our client's assets from IRS enforced collection action such as levy and seizure.  Next is a resolution that is a best fit for the client, be it an affordable Installment Agreement, Non- Collectible Status or Offer in Compromise.  Then we look to save our client's money in interest and penalties.  If you are in trouble with the IRS, consider hiring a tax resolution firm like Phoenix Financial Group

Phoenix Financial Group's phone number is (888) 572-2179.